Dear Valued Customer,

First, we want to thank you for the trust you placed in us when you pre-ordered the Buster. We are incredibly honored by the enthusiasm you have shown for this product, and we truly appreciate the patience you have extended to us.

We are writing to address the status of your order. We know that the wait for your delivery has been longer than anticipated, and for that, we are truly sorry. While we have navigated significant challenges—including material shortages, shipping delays from our logistics partners, and international circumstances beyond our control—we take FULL RESPONSIBILITY for the delay in getting your product to you. Our priority is to deliver a product that meets the quality you expect, and we are working tirelessly to make that happen.

We understand your frustration and sincerely apologize for the delay. We are pleased to confirm that we have now secured our inventory. The first batch of Busters is scheduled to arrive at our warehouse on June 18th, and we will begin fulfilling and shipping orders on June 22nd. We are committed to making this right and getting your order to you as quickly as possible.

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To show our appreciation for your loyalty and for choosing to stick with us despite these setbacks, we have arranged the following for all first-batch pre-order customers:

1. Complimentary Gift: A free scope accessory.

2. Exclusive Discount: A 40% discount code for the upcoming Buster buttstock accessory.

You will receive an email shortly containing these details, and we kindly ask that you respond to that email so we can finalize the arrangements for you. If you are a first-batch pre-order customer and do not receive our email, please reach out to our after-sales support team at contact@pintydevices.com.

Our team is currently preparing for the upcoming shipment window. If you have any questions regarding your order status, please contact our support team at contact@pintydevices.com. Your trust is our most important asset, and we are grateful for the chance to earn back your confidence. Thank you for your continued support.

Sincerely,

The Pinty Team